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Make sure you are signed into your Fitbit account and that it is syncing properly on your device.

Force quit the Fitbit app, go to Settings on your device, under connections and Bluetooth, turn Bluetooth off and on. First, uninstall the ParticipACTION app from your device. If you are still experiencing issues connecting, we recommend you try several steps that might determine the cause of the disconnect between the two apps. For more information on Google Fit permission, please click here. If it is not tracking your activity, please make sure you have turned on permissions to do so. Open Google fit and verify it is already tracking your activity for the day. Please make sure Google Fit is installed on your phone. I am having issues syncing my device with:

So, make sure you put your phone in your pocket or on your hip! It is much more than a step counter!Īnd don’t forget: if you have your phone in your backpack, purse or on your desk, the app won’t be able to properly track all your activity. Remember, the app is designed to help you reach your goals, track your progress and meet national physical activity guidelines (adults require 150 minutes of moderate to vigorous physical activity per week). Meaning, you must hit 100 steps or more per minute to equal one ‘active’ minute which counts towards your weekly goal. You didn’t think we were just going to give away steps, did you? You have to earn them! To get credit for ‘active minutes’ (i.e., moderate to vigorous physical activity), you must be moving at a fairly brisk pace. You’re all set! Congratulations! You have successfully downloaded the ParticipACTION mobile app and created a profile. Enjoy!

Once email is confirmed, return to the ParticipACTION app.Open the email, then press the orange box that says “ Confirm my email“.You should have received an email from ParticipACTION with the subject: Confirm your email address.Go to the email account you’ve used in the previous step.